Grievance Redressal
Grievance Redressal
ESCALATION MATRIX
| Details of Designation | Contact Person Name | Address | Contact No. | Email-Id | Working Hours |
|---|---|---|---|---|---|
| Customer Care | Pradnya Naibagkar | 807, Lotus Link Square Building, Near D.N. Nagar Metro Station, Opp. Apna Bazar, J.P. Road, Andheri West, Mumbai 400053. | Telephone: +91-022-5002-2182 Cell: +91-7021908886 |
pradnya@3wealth.com | 10:00 AM to 6:00 PM on all working days. (Excludes public holidays, Saturday & Sunday) |
| Head of Customer Care | Pallavi Raigandhi | pallavi@3wealth.com | |||
| Compliance Officer | Vinayak Rathod | vinayak@3wealth.com | |||
| CEO | NA | ||||
| Principal Officer | Mahesh Natrajan | mahesh@3qwealth.com |
Data for the month ending August, 2025
| Sr. No. | Received from | Pending at the end of last month | Received | Resolved* | Total Pending# | Pending complaints> 3months | Average Resolution time^ (in days) |
|---|---|---|---|---|---|---|---|
| 1 | Directly from Investors | 0 | 0 | 0 | 0 | 0 | 0 |
| 2 | SEBI (SCORES) | 0 | 0 | 0 | 0 | 0 | 0 |
| 3 | Other Sources (if any) | 0 | 0 | 0 | 0 | 0 | 0 |
| Grand Total | 0 | 0 | 0 | 0 | 0 | 0 |
Trend of monthly disposal of complaints
| Sr. No. | Month | Carried forward from previous month | Received | Resolved* | Pending# |
|---|---|---|---|---|---|
| 1 | April, 2025 | NA | NA | NA | NA |
| 2 | May, 2025 | NA | NA | NA | NA |
| 3 | June, 2025 | NA | NA | NA | NA |
| 4 | July, 2025 | NA | NA | NA | NA |
| 5 | August, 2025 | 0 | 0 | 0 | 0 |
| 6 | September, 2025 | 0 | 0 | 0 | 0 |
| 7 | October, 2025 | NA | NA | NA | NA |
| 8 | November, 2025 | NA | NA | NA | NA |
| 9 | December, 2025 | NA | NA | NA | NA |
| 10 | January, 2026 | NA | NA | NA | NA |
| 11 | February, 2026 | NA | NA | NA | NA |
| 12 | March, 2026 | NA | NA | NA | NA |
| Grand Total | 0 | 0 | 0 | 0 |
Trend of annual disposal of complaints
| Sr. No. | Year | Carried forward from previous year | Received | Resolved* | Pending# |
|---|---|---|---|---|---|
| 1 | 2024-2025 | 0 | 0 | 0 | 0 |
| 2 | 2023-2024 | NA | NA | NA | NA |
| 3 | 2022-2023 | NA | NA | NA | NA |
| Grand Total | 0 | 0 | 0 | 0 |
*Inclusive of complaints of previous years resolved in the current year.
#Inclusive of complaints pending as on the last day of the year
In case you are not satisfied with our response you can lodge your grievance with SEBI at https://scores.sebi.gov.in/ or you may also write to any of the offices of SEBI or contact SEBI Office on Toll Free Helpline at 1800 266 7575.
SCORES may be accessed thorough SCORES mobile application as well, same can be downloaded from below link:
Google App Store
Apple Play Store
Compliance Audit status
“Disclosure with respect to compliance with Annual compliance audit requirement under Regulation 19(3) of Securities and Exchange Board of India (Investment Advisers) Regulations, 2013 for last financial years are as under :
| Sr. no | Financial Year | Compliance Audit Status | Remarks, If any |
|---|---|---|---|
| 1 | FY 2024-25 | NA | NA |
| 2 | FY 2025-26 | Not Conducted | NA |
Details of Information
a) Complete name of Investment Adviser as registered with SEBI: 3Q Financial Services LLP
b) Trade Name: 3Q Private Wealth
c) BSE Enlistment No.: 2303
d) CIN of the IA: AAG-2146
e) Type of Registration: Non-Individual,
f) Registration number: INA000020794
g) validity of registration: Perpetual
h) Complete address with telephone numbers: 3Q Financial Services LLP, 1195/2Anandi Gopal Apts, F C Road, Shivajinagar, Pune, PUNE, MAHARASHTRA, 411005
i) Contact details of the Principal Officer: Mahesh Natarajan (Call: +91 22 5002 2182|E-mail: mahesh@3qwealth.com)
j) Contact details of the Compliance Officer and the Grievance Officer: Mr. Vinayak Pruthviraj Rathod (Call: +91 22 5002 2182 |E-mail: vinayak@3qwealth.com)
k) SEBI Regional Office: SEBI Bhavan, Plot No. C-4 A, G Block, Bandra Kurla Complex, Bandra East, Mumbai – 400051
l) Standard warning – “Investment in securities market are subject to market risks. Read all the related documents carefully before investing.”
m) Disclaimer – “Registration granted by SEBI, membership of BSE and certification from NISM in no way guarantee performance of the intermediary or provide any assurance of returns to investors”