Grievance Redressal Mechanism (for Accessibility Issues)

Grievance Redressal Mechanism (for Accessibility Issues)

Grievance Redressal Mechanism – Accessibility Compliance (SEBI Circular dated July 31, 2025)

In compliance with the SEBI circular, 3Q Financial Services LLP has established a dedicated grievance redressal mechanism to address accessibility-related complaints from persons with disabilities (PwDs).

1. Dedicated Channels
o Email: enquiries@3qwealth.com
o Helpline: +91 7021908886/ +91- 022 5002-2182 (operational Mon–Fri, 10:00 AM – 6:00 PM)
o Web Form: Click Here

2. Process
o All accessibility-related grievances will be acknowledged within 2 working days.
o Resolution/response will be provided within 15 working days.
o Complex issues requiring longer timelines will be communicated clearly to the complainant.

3. Escalation Matrix
o Level 1: Nodal Officer Mr. Vinayak Rathod, Email: vinayak@3qwealth.com, Contact: +91 7558334152)
o Level 2: Principal Officer – Partner Mr. Mahesh Natrajan, mahesh@3qwealth.com and Number – 7021908886